Digital Products

All Canva templates are delivered digitally.
After purchase, you will receive access to your template via email. No physical item will be shipped for digital-only purchases.

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Personalisation & Print Orders

For orders that include professional printing, your items will be shipped to the delivery address provided in your request form.

Shipping applies only to printed products.

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Processing Times

Personalisation is typically completed within 1–2 working days after receiving all required details.

Printed orders are processed after proof approval.

Standard print orders are usually completed within up to one week after approval.

Premium finishes may require additional production time. A confirmed timeline will be provided before printing begins.

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Delivery

Delivery times may vary depending on location and courier service.

Once your order has been dispatched, you will receive confirmation.

Creative Elements Studio is not responsible for delays caused by courier services, incorrect delivery details provided at checkout, or circumstances beyond our control.

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Incorrect Address

Please ensure that your delivery details are accurate before submitting your request.

Creative Elements Studio cannot be held responsible for orders shipped to an incorrect address provided by the customer.